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Contact Laser Friend

Get your printer repaired when you need it repairing!

With 25 years experience in the industry, Chesterfield based Laser Friend has become recognised as a provider of everything printer related.
Whether it's an:
Ink Printer
Laser Printer
Wax Printer
Label Printer
Wide Format Printer or Plotter
We can handle your every requirement.

AdHoc Engineer Site Visit/Repair

Being based in Chesterfield means an engineer site visit can often be carried out on the same day.
WE DO NOT charge an hourly rate!! We charge a set fee for the engineer time according to the model of printer. And it doesn't matter whether the engineer works on your printer for an hour or all day, if he can repair it within the initial visit, all you pay is the agreed set fee.
If the printer requires any additional work or parts the engineer will advise of any additional cost, and will only continue if authorised, leaving you in total control of a repair cost.

AdHoc Workshop Repair

An AdHoc Workshop Repair works in the same method as a site visit repair.
The only differences are that you bring your printer to us, and in return we reduce the charge for the engineers' time.

Booking your AdHoc Repair

Simply call our Service Department on 0800 389 7051, or complete our Enquiry Form and one of our team will call you back.
Alternately, if you want to bring your printer into our workshop, bring it in. It's that simple!!
And to discuss your printer issue and get an estimate repair cost, call 0800 389 7051.

Guaranteed for 12 months

All repairs are fully guaranteed for 12 months.
In the case of a printer failing due to product or services supplied by ourselves, our own engineers will correct the failure FOC.

Engineers Report

All work carried out is thoroughly documented in an engineer report, and a copy of the report is left with the printer enabling you to build a service history for the printer.

Technical Support

It doesn't matter whether we already support your printers or not, if you have an issue with your printer and you need technical support simply call our support team on 0800 389 7051.
If we can sort your printer over the phone we will. And if we can't, we will be happy to discuss the cost of repair and/or a replacement printer.

Contact Laser Friend

Is your printer and printer support suitable for your needs?

Have you considered upgrading your current printers, or considered switching to managed print services?
Have you struggled to find a company to carry out AdHoc repairs, preventative maintenance, and provide annual support?
Take a look around our website today and see what we have to offer you.
Our team is always available to deal with your enquiry by telephone on 0800 389 7051, or complete our enquiry form for a free call back.

HP Laser PrintersCanon    Epson  Brother  Lexmark  IBM  Kyocera
 Minolta NEC  Oki  Olivetti  Panasonic  Samsung  Xerox  Sharp

Laser Friend Head Office, Units 14 & 15 Station Lane Industrial Estate, Station Lane, Old Whittington, Chesterfield, Derbyshire, S41 9QX